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A Practical Guide to Measuring Usability: 72 Answers to the Most Common Questions about Quantifying the Usability of Websites and Software: Amazon.co.uk: Sauro, Jeff: 9781453806562: Books
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Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics (Interactive Technologies): Amazon.co.uk: Albert, Bill, Tullis, Tom: 9780124157811: Books
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